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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ReX 0

ReX 0

September 9, 2024

5  out of  5
rating by ReX 0
"Great price, great service, caring and professional"
We responded:
"Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you found our prices great and our service both caring and professional. Our team works hard to provide the best experience for our customers, and your kind words mean the world to us. We look forward to serving you again soon! 😊-Heather"
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Linda Brucker

August 13, 2024

5  out of  5
rating by Linda Brucker
"I met with Shauna regarding my policies and annuities and she did a great job explaining everything and helped me with my other insurance and life insurance policies. Also agreed to help me with my Medicare supplement and in October going to meet and see if we can find a better supplement that meets my needs."
We responded:
"Thank you for your kind words about your experience with Shauna! We're delighted she could help you understand your policies and assist with your insurance needs. We're excited to meet again in October to find the best options for you. Your satisfaction is our priority! - Heather "
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Thomas & Moriarty’s

July 31, 2024

5  out of  5
rating by Thomas & Moriarty’s
"Great team! They do so much for the community and their clients. Amazing service. Highly recommend."
We responded:
"Thanks a ton for the awesome review! 🎉 We're super pumped to hear you love our team and service. We're all about helping our clients and community. Need anything else? Just give us a shout! Cheers - Heather 🚀"
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Kim Wanner

June 18, 2024

5  out of  5
rating by Kim Wanner
"I went in for a yearly review and was greeted and treated with kindness and respect. I was introduced to some new staff members and felt right at home. I was also informed of some other services that they offered, that will benefit me in the future. Thanks to all the staff at Heather Fried State Farm for a great job."
We responded:
"6.20.24 Thank you for your kind words! We're delighted to hear that you had a positive experience during your yearly review. Our team at Heather Fried State Farm is dedicated to providing excellent service and making our clients feel at home. We appreciate your feedback and look forward to assisting you with any future needs. 5.27.22 Thanks for the 5 ⭐️’s - we work hard to provide remarkable service. Thank you for being part of our agency."
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Shanna Cumiford

May 21, 2024

5  out of  5
rating by Shanna Cumiford
"Everyone at the office that I spoke with were very friendly and helped me will everything I needed."
We responded:
"Thank you so much for your kind words and the five-star rating, Shanna! I’m happy to know that our team provided you with friendly and helpful service. Your confidence is our top priority, and we're here to assist you with all your needs. If you have questions or need further assistance, please feel free to contact our office. Thanks for choosing us! - Heather"
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Brittany Johnson

May 10, 2024

5  out of  5
rating by Brittany Johnson
"Schedules annual meetings to review policies. Very informative, didn't pressure me into things that didn't make sense."
We responded:
"Thank you so much for your kind review, Brittany! We love to hear you felt informed and comfortable during your plan review. Our team is committed to providing you with the information you need to make choices that fit your life without any pressure. I'm looking forward to seeing you at next year's meeting! - Heather"
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Kara Zachmeier

April 25, 2024

1  out of  5
rating by Kara Zachmeier
"Fraud. I’d rather shred my money then give it to her."
We responded:
"Kara, thank you for your feedback. I’m sorry to hear about your dissatisfaction with our office. Im sorry we were unable to assist you 2 years ago due to privacy laws. We understand that this does not make the situation any easier, we really do try to go above and beyond in our service department.- Heather"
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Kayln Landeis

April 18, 2024

5  out of  5
rating by Kayln Landeis
"Very knowledgeable and friendly staff!"
We responded:
"Thank you Kaylyn for the 5 ⭐️’s. Our team works very hard to educate you with the most up to date information. If there are any more questions you and your family has please feel free to reach out! - Heather"
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Jimmy Adams

March 25, 2024

5  out of  5
rating by Jimmy Adams
"Very professional and informative"
We responded:
"Thanks for the five-star rating, Jimmy! We strive to be professional and focus on educating our customers so they can make informed decisions. We love seeing your high marks and take it as a sign that we're on track. -Heather"
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Julie Joersz

February 18, 2024

5  out of  5
rating by Julie Joersz
"Great advice on future retirement options and goals for planning what we want to see happen in future.Thanks to all of State farm representatives for they are always there for us!!"
We responded:
"Thank you, Julie, for your kind words! We're glad to hear that our team was able to provide you with great advice for your retirement planning. We're here to help you achieve your future goals and appreciate your trust in us. - Heather"
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Cheryl Kasper

February 6, 2024

5  out of  5
rating by Cheryl Kasper
"I really enjoy working with them. They are thorough and accommodating. They are looking out for me and what I need. They educate you and do not push you into anything. I’m very pleased and would recommend them to everyone!"
We responded:
"Thank you for the five-star review, Cheryl! We love hearing that you've had such a positive experience with us. It's our mission to go above and beyond for our customers, making sure that we're looking out for you and your needs. It’s great knowing that you felt informed and never pressured during our interactions. Your recommendation means everything to us, and we're here for you whenever you need us. Thanks again for choosing us – we truly appreciate it! - Heather"
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Levi Michel

January 13, 2024

5  out of  5
rating by Levi Michel
"Highly recommend wonderful to deal with!"
We responded:
"Levi, thank you for leaving us a five-star rating! We're happy that you had a positive experience with our State Farm office. Your support is much appreciated and we're here for you whenever you need us! - Heather"
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Mary Jane Reid

January 9, 2024

5  out of  5
rating by Mary Jane Reid
"People there are very friendly and helpful."
We responded:
"Thank you Mary for the 5 ⭐ review! We love having you in our office, thank you for your loyalty to State Farm and the #TeamFried agency! - Heather"
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Greer Michael

December 31, 2023

5  out of  5
rating by Greer Michael
"Love this Agency! Shauna was so helpful when I needed to get my insurance quickly! She made something I was dreading fun!"
We responded:
"Greer, thank you so much for your 5 ⭐ review! We love to hear about your positive experience! If you ever need assistance or have any questions, feel free to reach out. -Heather"
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Cassie Swanson

December 31, 2023

5  out of  5
rating by Cassie Swanson
"Shauna has always been wonderful!"
We responded:
"Cassie, thank you so much for your fantastic five-star review! We're thrilled to hear about your positive experience with us. It's wonderful to know that our team has been able to assist you and your family. If you ever need assistance or have any questions, feel free to reach out. -Heather"
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Dean White

December 31, 2023

5  out of  5
rating by Dean White
"Heather and her staff have been so wonderful to deal with. If you have questions, they are so helpful and respond so quickly! Love this office!!"
We responded:
"Dean, thank you for your 5 ⭐ review! We love being help great customers like yourself! 💗 #TeamFried"
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Fredrick Palmer

December 27, 2023

5  out of  5
rating by Fredrick Palmer
"Great insurance agency the reps are amazing and went over everything to help me and my family so I know what I can get to keep them and my family safe and covered I definitely will definitely recommend you all to my friends and family thank u for the great service the last 3 years and more to come I forget the name of the agent I talked to today but she was amazing going over everything I can get"
We responded:
"Fredrick, thank you so much for your fantastic five-star review! We're thrilled to hear about your positive experience with us.. It's wonderful to know that our team has been able to assist you and your family in understanding your coverage and keeping you all safe. We appreciate your recommendation and are delighted to have had the opportunity to serve you for the past three years. If you ever need assistance or have any questions, feel free to reach out. -Heather"
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Joshua Foley

December 18, 2023

5  out of  5
rating by Joshua Foley
"ExExcellent service and always available when I have questions. I would highly recommend Shauna."
We responded:
"Thank you for the wonderful five-star review, Joshua! I’m glad that you've been satisfied with the excellent service and responsiveness you've received from Shauna. If you need further assistance, please contact us. We appreciate your recommendation! - Heather-#TeamFried"
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JJ Bailey

December 18, 2023

5  out of  5
rating by JJ Bailey
"I've always had a wonderful experience everytime I've gone in for anything. They are very intune with what you may need or want and have always been very welcoming. They have always taken the time to explain everything and always encourage questions when you don't quite understand everything."
We responded:
"Thank you so much for taking the time to share your positive experience with us, Jori! We're very happy that you've consistently had wonderful visits and felt well taken care of. Our team strives to be attentive to your needs and create a welcoming environment for everyone. We appreciate your kind words about our willingness to explain things thoroughly and encourage questions. If you ever have more questions or need assistance, feel free to reach out. We look forward to continuing to provide you with excellent service! - Heather-#TeamFried"
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Kent

December 7, 2023

5  out of  5
rating by Kent
"Been with State Farm mainly for Auto and Home, but just recently decided to take a step forward and try out some of the other services offered."
We responded:
"Thank you for the five-star rating! I’m very happy to hear about your positive experience with our auto and home services. Taking that step to explore additional services is fantastic! If there's anything specific, you'd like to know or discuss about our other offerings, feel free to reach out. We appreciate your continued support of State Farm! - Heather"
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Tendai Mubayiwa

December 5, 2023

5  out of  5
rating by Tendai Mubayiwa
"I just wanted to take a moment to leave a positive review for you Erica Marracco. Your assistance has been incredibly helpful and I truly appreciate your dedication and hard work. You always go above and beyond to ensure that everything is taken care of and I can’t thank you enough for that. Your positive attitude and willingness to help make working with you a pleasure. Keep up the great work!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear how satisfied you are with Erica Marracco's service. Her dedication to going above and beyond for our customers is truly what sets us apart. We appreciate your feedback and will definitely pass along your compliments to Erica. It's a pleasure working with you too! Thank you for choosing #TeamFried. - Heather"
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Megan Thompson

November 29, 2023

5  out of  5
rating by Megan Thompson
"Erica was great!"
We responded:
"Thank you for your positive feedback, Megan! We're so glad to hear that Erica provided you with excellent service. At Heather Fried State Farm, we strive to make sure that all our customers have a great experience. Please don't hesitate to reach out if you need anything in the future! - Heather"
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scott leier

November 14, 2023

5  out of  5
rating by scott leier
"They take the time to give you a personalized experience. Making sure what you get is right for you."
We responded:
"Thanks Scott for the 5 ⭐️’s, we love the opportunity to help you & your family find the right protection. "
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Megan

October 9, 2023

5  out of  5
rating by Megan
"Happy to have you for my insurance needs , local and personal great people"
We responded:
"Megan, thank you for the 5 ⭐️’s we love helping great families like yours for your insurance & financial services."
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Matthew Weigum

September 26, 2023

5  out of  5
rating by Matthew Weigum
"State Farm saved me over $20 a year from Progressive, and bundled renters insurance for less what I paid for my auto coverage with Progressive alone. Never knew an insurance company could care so much to help me with my needs. Shauna Cariveau really went above and beyond to not just go over everything but also has been looking out for my best interest. Definitely highly recommend State Farm to anyone that's looking for more."
We responded:
"Matthew, thank you for the 5⭐️’s! Our office is an appointment driven & relationship focused agency and the more we know about our customers the more we can help. We are excited to have you as part of our State Farm family and look forward to the future. "